Ja. Pixelhobby ist der Hersteller. Wer Pixelhobby verkauft, verkauft dieselbe Ware – ob bei uns, im Bastelladen oder auf Amazon. Du kannst alles miteinander kombinieren. Achte nur auf die Linie: Klassik (Mini) passt zu Klassik, XL (Midi) passt zu XL.

Schools, public institutions, daycare centres, therapists (e.g. occupational therapy, physiotherapy, speech therapy).

We offer a permanent special discount of 10% to organisations (see above). Please send us an e-mail (info@pixelhobby-shop.de) with your request and the e-mail address you use for your orders. If the e-mail does not show which organisation you belong to, please also send us proof.

We will then send you a discount code for exactly this e-mail address, which you can use permanently.

The discount cannot be combined with other voucher or discount codes.

You are an organisation, e.g. a school, daycare centre, therapist etc.?

Then we are happy to send the goods on invoice. Please send us an e-mail before or after your order saying that you are an organisation and would like to order on invoice. We will note this and you can order using the payment method "Bank transfer (prepayment)". If possible, please mention it again in the "Your message to us" field in the cart.

We try to ship the goods within 3-5 working days. The shipping companies need 1-2 days on average.

In exceptional cases it may take us a little longer. We will try to inform you about this right away.

Yes, we ship to Switzerland and to many other countries outside the EU, but not to the USA. We currently do not deliver to EU countries other than Germany.

Is an item missing, is something incomplete or did we send you the wrong thing? Send us a short e-mail to info@pixelhobby-shop.de with your order number. We will send you the right goods right away — the replacement delivery is free of charge for you.

You can return your order within one month. Report your withdrawal via our withdrawal form or by e-mail to info@pixelhobby-shop.de.

You bear the cost of the return. We do not include a return label and do not cover return postage. You are free to choose the shipping method — a simple letter parcel (Warensendung) is quite sufficient.

You ordered the wrong item and would like to exchange it? Note this on the return slip that came with your parcel. You pay for the return to us. We cover the shipping of the replacement to you.