Shipping Information
Dear customers,
Due to the new EU-wide packaging regulations (Extended Producer Responsibility, “EPR”), online retailers have to register separately in every single country they deliver to and pay packaging fees there. For a small family business like ours, doing this for each country individually is unfortunately not feasible.
That's why, since August 6, 2026, we are temporarily unable to deliver to any country in the European Union (with the exception of Germany) or to Norway.
The following countries are affected:
- Belgium
- Bulgaria
- Denmark
- Estonia
- Finland
- France
- Greece
- Ireland
- Italy
- Croatia
- Latvia
- Lithuania
- Luxembourg
- Malta
- Netherlands
- Norway
- Austria
- Poland
- Portugal
- Romania
- Sweden
- Slovakia
- Slovenia
- Spain
- Czech Republic
- Hungary
- Cyprus
Do you live in one of these countries? Here's how you can still order 💙
You can still shop with us if you enter a delivery address in Germany – for example with friends, family or a parcel shop. From there you can pick up your package or have it forwarded to you. Otherwise, nothing changes in the ordering process for you.
We continue to deliver to these countries as usual:
Germany, Switzerland, United Kingdom, Serbia – as well as many other countries outside the EU.
Any questions?
We are working on resuming shipping to as many countries as possible. If you have any questions, we're always here for you: info@pixelhobby-shop.de
Thank you so much for your understanding and your loyalty!
Your Pixelhobby Team